Terms of Service服務條款

This policy is available in English and Traditional Chinese. If the two versions differ, the English version prevails.

本政策備有英文及繁體中文版本,如兩者有歧義,以英文版本為準。

Last updated: 21 October 2026

1. About us

These Terms of Service govern the use of www.oorangee.com (the “Site”) and every purchase made through it. The Site is operated by LOVE ORANGE INTERNATIONAL COMPANY LIMITED, a company incorporated in Hong Kong and trading as Orange Fashion (“Orange Fashion”, “we”, “us”), registered office: OFFICE NO 12 19/F HO KING COMMERCIAL CENTRE 2-16 FA YUEN STREET MONGKOK KL, Hong Kong. You can reach us at service@oorangee.com.

2. Business buyers only (B2B)

Orange Fashion is a business-to-business (B2B) supplier of luxury fashion. The Site is for business sales only; we do not sell to consumers. The store, wholesale prices and ordering are available only to approved trade buyers: boutiques, retailers, showrooms and professional buyers purchasing for resale. To apply, complete the Partner Application Form on the Site. We review every application and may approve or decline it at our discretion. By applying, and with every order, you confirm that you act on behalf of a business, that you buy for resale or other business purposes and not as a consumer, and that the information you give us is accurate and complete.

3. Your account

Keep your login details confidential; you are responsible for all activity under your account. Tell us immediately if you suspect unauthorised use. We may suspend or close an account that breaches these Terms, was opened with false information, or is used for fraud or for abuse of payment disputes.

4. Products and authenticity

All products we sell are authentic and are sourced from established boutiques and distributors, mainly in Europe. Orange Fashion is an independent wholesaler: we are not affiliated with, endorsed by, or an authorised distributor of the brands we sell. Brand names and trademarks belong to their respective owners and are used only to identify the products. Photos and descriptions are provided in good faith; minor differences in colour, packaging or accessories may occur and are not grounds for a claim.

5. Prices

Prices are wholesale prices in euros (EUR). They are shown only to logged-in trade buyers and are confidential; please do not share them publicly. Unless your order confirmation or proforma invoice states otherwise, prices exclude shipping, import duties and taxes. We may change prices at any time; the price that applies to an order is the one confirmed for that order.

6. Orders

An order placed on the Site, or a proforma invoice you accept, is an offer to buy. A contract is formed when we confirm the order and receive payment. Stock is limited and is confirmed at the time of order. If an item cannot be supplied after you have paid, we will tell you promptly and refund that item in full.

Pre-orders (indent orders) for future seasons are confirmed by a separate proforma invoice, which sets out the products, the expected delivery window and any deposit and balance payments.

7. Payment

Payment is made by card through our third-party payment processors, either at checkout on the Site or through a secure payment link that we send for a confirmed order or proforma invoice. Card payments may require 3-D Secure authentication by your card issuer. We never see or store your full card details. Each payment must relate to a confirmed order or proforma invoice and must be made by the buyer or an authorised representative of the buyer’s business.

8. Shipping, risk and title

We ship as described in our Shipping & Delivery Policy. Risk of loss or damage passes to you when the goods are delivered to the address you gave us. Ownership passes to you once we have received payment in full. Unless agreed otherwise in writing, you are responsible for import duties, taxes and customs clearance in the destination country.

9. No returns; claims and disputes

Orders cannot be returned or exchanged for a change of mind. We accept claims only for damage or wrong shipments reported within 48 hours of delivery. Cancellations, claims, refunds and payment disputes are handled under our Refund & Dispute Policy, which forms part of these Terms.

10. Use of the Site

You may not copy, scrape or republish the Site’s content, prices or product data, or try to access any part of the Site you are not authorised to use.

11. Liability

To the extent permitted by law, our total liability in connection with an order is limited to the amount you paid for that order, and we are not liable for indirect or consequential loss, including loss of profit, revenue or business. Nothing in these Terms excludes liability that cannot be excluded by law.

12. Changes to these Terms

We may update these Terms from time to time. The version published on the Site when you place an order applies to that order.

13. Governing law

These Terms are governed by the laws of the Hong Kong Special Administrative Region, and the courts of Hong Kong have exclusive jurisdiction over any dispute arising from them.

14. Contact

LOVE ORANGE INTERNATIONAL COMPANY LIMITED (Orange Fashion)
OFFICE NO 12 19/F HO KING COMMERCIAL CENTRE 2-16 FA YUEN STREET MONGKOK KL, Hong Kong
Email: service@oorangee.com

最後更新:2026年10月21日

1. 關於我們

本服務條款適用於 www.oorangee.com(「本網站」)的使用,以及透過本網站進行的所有採購。本網站由 LOVE ORANGE INTERNATIONAL COMPANY LIMITED 營運,該公司於香港註冊成立,以 Orange Fashion 名義經營(「Orange Fashion」或「我們」),註冊地址:OFFICE NO 12 19/F HO KING COMMERCIAL CENTRE 2-16 FA YUEN STREET MONGKOK KL, Hong Kong。聯絡電郵:service@oorangee.com。

2. 僅限企業買家(B2B)

Orange Fashion 是奢侈品時裝的企業對企業(B2B)供應商。本網站只做企業銷售,不向消費者出售。商城、批發價格及下單功能只開放予已獲批准的同業買家,即為轉售而採購的買手店、零售商、陳列室及專業買手。如欲申請,請填寫本網站的「分銷商准入」申請表。我們會審核每一份申請,並可酌情批准或拒絕。提交申請及每次下單,即表示您確認自己代表一家企業行事、為轉售或其他業務用途採購而非以消費者身份購買,且所提供的資料真實完整。

3. 您的帳戶

請妥善保管您的登入資料;您須對帳戶下的一切活動負責。如懷疑帳戶遭未經授權使用,請立即通知我們。如帳戶違反本條款、以虛假資料開立,或被用於欺詐或濫用付款爭議,我們可暫停或關閉該帳戶。

4. 貨品及正品

我們出售的所有貨品均為正品,主要採購自歐洲的知名買手店及分銷商。Orange Fashion 是獨立批發商,與我們出售的品牌並無關聯、未獲其認可,亦非其授權分銷商。品牌名稱及商標屬其各自擁有人所有,僅用於識別貨品。圖片及描述均本著誠信提供;顏色、包裝或配件可能略有差異,此類差異不構成索償理由。

5. 價格

價格為以歐元(EUR)計價的批發價,只向已登入的同業買家顯示,屬保密資料,請勿公開分享。除訂單確認或形式發票另有說明外,價格不包括運費、進口關稅及稅項。我們可隨時調整價格;某張訂單適用的價格,以該訂單確認的價格為準。

6. 訂單

在本網站下的訂單,或您接受的形式發票,均構成採購要約。合約於我們確認訂單並收到付款時成立。庫存有限,於下單時確認。如付款後某件貨品未能供應,我們會盡快通知您,並全數退還該件貨品的款項。

未來季度的預訂單(期貨)另以形式發票確認,列明貨品、預計交貨期,以及任何訂金和尾款安排。

7. 付款

付款以信用卡透過我們的第三方支付機構進行,可於本網站結帳時支付,或透過我們就已確認訂單或形式發票發送的安全付款連結支付。信用卡付款可能需要發卡機構的 3-D Secure 驗證。我們不會看到亦不會儲存您的完整卡號。每筆付款必須對應一張已確認的訂單或形式發票,並由買家或買家企業的授權代表支付。

8. 運送、風險及所有權

我們按《運送及交付政策》安排出貨。貨品送達您提供的地址時,貨品滅失或損壞的風險即轉移至您。我們收到全數款項後,貨品所有權轉移至您。除另有書面協議外,目的地國家的進口關稅、稅項及清關事宜由您負責。

9. 不設退換;索償及爭議

訂單不接受因改變主意而退貨或換貨;我們只受理簽收後 48 小時內申報的貨損及錯發索償。取消、索償、退款及付款爭議按《退款及爭議政策》處理,該政策構成本條款的一部分。

10. 網站使用

您不得複製、抓取或轉載本網站的內容、價格或貨品資料,亦不得嘗試進入您無權使用的網站部分。

11. 責任

在法律允許的範圍內,我們就任何訂單承擔的總責任,以您就該訂單支付的金額為限;我們亦不對任何間接或相應而生的損失負責,包括利潤、收入或業務損失。本條款不排除任何依法不能排除的責任。

12. 條款修訂

我們可不時更新本條款。您下單時本網站公佈的版本,適用於該張訂單。

13. 適用法律

本條款受香港特別行政區法律管轄,香港法院對由本條款引起的任何爭議具專屬司法管轄權。

14. 聯絡我們

LOVE ORANGE INTERNATIONAL COMPANY LIMITED(Orange Fashion)
OFFICE NO 12 19/F HO KING COMMERCIAL CENTRE 2-16 FA YUEN STREET MONGKOK KL, Hong Kong
電郵:service@oorangee.com